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Core Engineer
Posted date [2010-Feb-06]
(ID: 4)
Core Engineer- JOB Description:
- Experience at least 1 year in MSS/ MGW (Switching), familiar with Nokia Switching is preferable
- D3 Polytechnic or S1 Electronics/ Telecommunication
- Willing to support MSS power maintenance task (Rectifier, Battery, Genset, AC, etc)
Pls fill the Job Application Form attached with this Email and also send me your updated CV.
- Responsible to keep the dependability performance of network resources at optimum level by ensuring that network resource problems are detected and corrected according to agreed timing and standards set and to highlight network resource deficiencies and to some extent predict future degradations.
- To take full responsibility for configuration changes introduced to the network and to keep the resource HW / SW configurations and status under control.
- To act on relevant problems escalated from the front office surveillance (NOC) function so that resource problems are remedied or escalated to corresponding system support units.
- To contribute in the creation and improvements to procedures and routines within the department / group.
- Co-ordinate works with other operation work areas e.g. Front Office, Field Maintenance, Quality Coordinator, and core planning team
- Define NMS system set-up and authority administration for collection of NW surveillance alarms and dependability statistics data in co-operation with support systems engineers
- Responsible for authorization and specification regarding utilization of additional and specialized (custom) tools used
- Prepare and implement SW and HW configuration data changes and audits for network resources
- Ensure that dependability performance reporting provides adequate information i.e. root cause analysis, to enable appropriate service and / or network resource improvements.
- Handle, analyze impact, and plan for implementation of work request from customer (operator).
- Handle, analyze impact, and plan for implementation of change request from equipment supplier (e.g. software updates, patches).
- Escalate problem to back office in Jakarta when necessary in accordance with time frame within Managed Services contract, and within guideline provided by NSN.
- Follow up on fault escalated to Jakarta until closure of the case.
- Trouble Report Handling
- Change Request Handling
- Work Order Handling
- Produce relevant report for Network Incidences/Outages
- Perform preventive maintenance and routine activities such as system backup, health check etc on regular basis
- Experience at least 1 year in MSS/ MGW (Switching), familiar with Nokia Switching is preferable
- D3 Polytechnic or S1 Electronics/ Telecommunication
- Willing to support MSS power maintenance task (Rectifier, Battery, Genset, AC, etc)
Pls fill the Job Application Form attached with this Email and also send me your updated CV.
